The early years
JML was founded in 2003 by Luis and Jane Ponte to assist the police service in professionalising critical areas of police specialist operations and training. The business supplies specialist units within police forces with occupational and operational competency databases and asset tracking solutions.
The system was first used to assist firearms training departments to evidence compliance with the new obligatory training and occupational standards of the National Policing Improvement Agency (“NPIA”), now College of Policing, (“CoP”).
This was rapidly developed into the Chronicle Operational Support Framework which captures operational data enabling officers to demonstrate operational competency whilst also allowing forces and or regions to produce their Strategic Threat and Risk Assessment (“STRA”). The software enables organisations to deliver and monitor training against operational outcomes and link these competencies to the issue and return of assets.
The Chronicle Framework allows JML to be responsive in meeting customer requirements. Chronicle has rapidly expanded into other critical areas of policing such as Public Order, Search, Dogs, Driver Management, Armouries and Asset Management.
The success of Chronicle has enabled JML to grow substantially from its modest beginnings to a position where all 43 Home Office Police forces use at least two of the available set of Chronicle modules.
In addition, the following non Home Office forces are using Chronicle:
With deployments in royal and parliamentary households as well as major international airports around the country, JML also holds a national contract to provide accurate skills information for a range of specialist roles from its customers directly to the National Police Co-ordination Centre (NPoCC). This information is used to respond to major events at regional and national levels.
JML prides itself on understanding the customers requirements and supplying software which addresses those needs in a simple efficient manner. Management have developed strong relationships with the customer base and in 12 years of trading JML has never lost a customer. JML are currently helping forces save money with their cloud offering as well as consolidating individual forces into much larger collaborative deployments to drive through change, standardisation of working practices and realise cost efficiencies.
JML are the market leaders in providing specialist solutions for the governance, audit, and competence of staff working within highly regulated industry sectors.
Its original founders, Luis and Jane Ponte, are still involved with the business as Non-Executive Directors.
Russell joined JML in 2012 as Chief Operating Officer and became Managing Director in 2015.
Russell started his career as a programmer and had a variety of technical roles before joining Northgate Information Solutions. During his time with Northgate he performed a number of delivery roles and supported various Acquisitions within the group.
In his last 7 years at Northgate he was Managing Director of its local government software business.
James joined JML in 2017 as Head of Development & Support. He is responsible for enhancing and supporting Chronicle. James will drive Agile transformation within the company to modernise the development processes. The goal is to allow JML to align more closely to customer needs by bringing products to market quickly and efficiently, reducing the lead time between idea and outcome as much as possible.
James previously worked for Accenture UK, working with UK Government clients on cloud-based micro-service infrastructure projects.
Diane joined JML in January 2016 as Financial Controller. Her role encompasses corporate governance, financial reporting, compliance and HR. As everything we do is aimed at giving the best possible customer service, Diane also has responsibility for our all-important quality management system.
Diane has been a Chartered Accountant for many years and has had various roles, in practice and industry, focussing on corporate reporting, reorganisations and taxation.